Legal notice
Seller: Tosokan S.S. Co., Ltd.
Representative: Megumi Sakai
Address: 1-75, Chigi 1-chome, Kanazawa City, Ishikawa Prefecture 920-0002, Japan
Phone Number: 076-253-1500
Email Address: maika-sakai@tosokan.jp
Support Hours: Weekdays 10:00 AM - 5:00 PM (excluding weekends, holidays, and New Year's holidays)
Sales Price: Based on the price (including tax) displayed on each product page.
Other Charges: None.
Shipping Fee: 1,000 yen (including tax) nationwide
Delivery Time: Orders are usually shipped within 3-7 business days after order confirmation.
Payment Methods and Timing: Credit card payment and bank transfer are available.
Credit card payments are confirmed at the time of order.
Bank transfers are due within 7 days of order placement.
Returns and Exchanges
We accept returns and exchanges only for unused items within 7 days of product arrival.
Refund Policy
After receiving the returned product, we will check its contents and issue a refund to your designated account within 7 business days.
Return Shipping Costs
For returns due to customer reasons, the customer is responsible for shipping costs.
In the case of defective products or incorrect deliveries, we will cover the shipping costs.